FAQs

Frequently Asked Questions

1. What types of exotic birds do you offer for sale? We offer a wide variety of exotic birds for sale, including pheasants, peafowl, ducks, swans, cranes and a variety of other rare birds. Our inventory may vary, so we encourage you to check our website or contact us directly for the most up-to-date information on available bird species.

2. Are your birds hand-raised and well-socialized? Yes, we take great pride in ensuring that our birds are hand-raised and receive plenty of socialization from a young age. Our experienced team devotes time and attention to each bird, helping them become comfortable around humans and promoting their overall well-being.

3. Do you ship birds to locations outside of Auburn, CA? Yes, we offer shipping services for our exotic birds to locations within the United States. We work with reliable and experienced bird transportation services to ensure the safe and secure delivery of your feathered companion to your doorstep.

4. Can I visit your store in Auburn, CA, to see the birds in person? Absolutely! We welcome bird enthusiasts to visit our store in Auburn, CA, and interact with our feathered friends. You can see the birds up close, ask questions, and get guidance from our knowledgeable staff to make an informed decision.

5. What are the requirements for purchasing an exotic bird? Purchasing an exotic bird requires some considerations. We prioritize the well-being of our birds and follow legal requirements. You will need to provide a suitable and safe environment for the bird, including an appropriate cage and necessary supplies. Additionally, we may ask for identification and information about your experience with birds to ensure that you are prepared for the responsibilities of owning an exotic bird.

6. Do you provide any post-purchase support and guidance? Yes, we believe in supporting our customers even after the purchase. We offer guidance on bird care, diet, behavior, and provide resources to help you provide a nurturing environment for your new feathered companion. Our team is always available to answer any questions or concerns you may have.

7. What if I change my mind after purchasing a bird? We understand that circumstances can change. If you find yourself unable to care for the bird you purchased, we have a return policy in place. Please reach out to us as soon as possible, and we will work with you to find the best solution for the bird's well-being.

8. Can I place a reservation for a specific bird that is currently unavailable? Yes, we offer the option to place a reservation for a specific bird that is currently unavailable. Please contact us with your request, and we will provide you with more information on how to proceed with the reservation process.

9. What payment methods do you accept? We accept various payment methods, including major credit cards, debit cards, and cash. For online purchases, we also offer secure payment options through our website.

10. Do you provide any guarantees or warranties for your birds? Yes, we offer guarantees and warranties on our birds. Our team ensures that the birds are healthy and free from any known diseases or defects at the time of purchase. We provide detailed information about our guarantee and warranty policies to ensure your peace of mind.

If you have any additional questions or require further assistance, please don't hesitate to reach out to our customer support team. We are here to help you find the perfect exotic bird companion!